WinLion Privacy Policy

At WinLion, we take your privacy seriously and are fully committed to protecting the personal data you share with us. This WinLion Casino Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, create an account, or use any of our services, including our Win Lion Casino platform, mobile app, and sportsbook. By using our site, you agree to the practices described below.

Who We Are

Our Win Lion Casino brand operates under an Anjouan Gaming License and has been serving players since May 2025. We at WinLion welcome players from Canada, Cyprus, Malta, and the DACH region through our localized domains. Our WinLion online casino platform is designed to give you a secure, transparent, and enjoyable gaming experience while respecting your data protection rights at every step.

Information We Collect

When you register with Win Lion Casino, we collect certain personal details to verify your identity, process transactions, and provide our services responsibly. We gather this information directly from you, automatically through your use of our site, and occasionally from trusted third parties such as payment providers and identity verification services.

• We collect your name, date of birth, email address, phone number, and residential address during registration
• We record your payment details when you deposit or withdraw funds via Interac, Visa, Mastercard, or Apple Pay
• We track your gaming activity, including wagers, deposits, withdrawals, and bonus usage, to manage your account and our loyalty program
• We log your IP address, device type, browser information, and login timestamps for security purposes
• We may collect communications you send us through live chat, email, or our contact form

How We Use Your Data

Our WinLion team uses your personal information for several legitimate purposes connected to running a licensed online casino. We process your data to verify your age and identity, comply with anti-money laundering regulations, process deposits and withdrawals, and deliver our WinLion casino bonus offers, including our welcome package and weekly promotions.

• We use your data to manage your account, including our 26-level Loyalty Ladder and VIP program
• We analyze your gameplay to detect fraud, prevent underage gambling, and support responsible gaming tools such as deposit, loss, and bet limits
• We send you promotional communications about our WinLion sign up bonus, cashback offers, and tournaments, unless you opt out
• We use your information to respond to support requests submitted via our 24/7 live chat or [email protected]

Cookies and Tracking Technologies

We use cookies and similar technologies on our Win Lion Casino website to improve your browsing experience, remember your preferences, and analyze site traffic. Cookies help us recognize returning players, keep you logged into your WinLion login session securely, and personalize the games and promotions we display to you. You can control or disable cookies through your browser settings, though doing so may limit some site functionality, including our WinLion app and PWA features.

Sharing Your Information

We do not sell your personal data to third parties. However, our WinLion casino platform may share necessary information with trusted partners to operate effectively.

• We share data with payment processors to complete your deposits and withdrawals
• We work with software providers, such as Pragmatic Play, NetEnt-style studios, and Evolution-powered live dealers, who may receive limited gameplay data to deliver games
• We disclose information to regulatory authorities and licensing bodies when legally required
• We may share data with fraud prevention and identity verification services to keep our WinLion Casino community safe

International Data Transfers

Because our WinLion online casino serves players across multiple regions, including Canada, Cyprus, Malta, and DACH countries, your data may be transferred and processed outside your country of residence. We ensure that any such transfer meets appropriate security standards and complies with applicable data protection laws.

Data Security

We implement industry-standard technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. Our Win Lion Casino systems use encryption for sensitive data, secure servers, and restricted internal access protocols. While we take every reasonable precaution, no method of transmission over the internet is completely secure, and we encourage you to also protect your own account credentials.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including legal, regulatory, and accounting requirements. Once your account is closed and no legal obligation requires retention, we securely delete or anonymize your data in accordance with our internal policies.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data when using our WinLion Casino services. We are committed to honoring these rights promptly and transparently.

• You have the right to access the personal data we hold about you
• You can request correction of inaccurate or incomplete information
• You may ask us to delete your data, subject to legal retention obligations
• You can object to or restrict certain processing of your information
• You have the right to withdraw consent for marketing communications at any time

To exercise any of these rights, please contact our support team at [email protected], and we will respond in accordance with applicable law.

Restricted Jurisdictions

Our Win Lion Casino services are not available to residents of certain restricted countries, including but not limited to the United States, United Kingdom, France, Spain, Belgium, Netherlands, Poland, and several others listed in our Terms and Conditions. If you access our site from a restricted jurisdiction, we reserve the right to suspend your account and limit our processing of your data accordingly.

Children's Privacy

We do not knowingly collect personal information from anyone under the legal gambling age in their jurisdiction. Our WinLion online casino platform requires all players to verify their age during registration, and we take immediate action to close accounts and remove data if we discover underage use.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other operational factors. When we make significant changes, we will notify you through our website or via email. We encourage you to review this page regularly to stay informed about how we protect your information at WinLion.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please reach out to our support team. We are available 24/7 via live chat on our WinLion Casino website, or you can email us directly at [email protected]. We're here to help ensure your experience with us remains safe, transparent, and enjoyable.